Frequently asked questions
Do you deliver across UAE?
Yes, we ship all across UAE including Abu Dhabi, Dubai, Ajman, Sharjah, Fujairah, Ras Al Khaimah, Umm Al Quwain, and beyond.
How long does delivery take?
Delivery usually takes 1-3 Business days across the UAE, depending on your location and order confirmation.
What are the shipping charges?
Shipping charges are shown at checkout. We may also offer free delivery on selected products or special offers.
How do i pay for my order?
You can safely through the available payment options at checkout. Cash on Delivery may also be available for selected orders.
Can i return a product?
Yes, returns are accepted if the product is unused, in original condition, and returned within the allowed return period. Please contact our support team before sending any item back.
Do you ship internationally?
Currently, we mainly deliver across the UAE. International shipping is not available at the moment.
How can i contact customer service?
You can reach us via email at support@silkja.com or WhatsApp +971 55 3941 508 for quick assistance
About us
At Silkja Essentials, we choose products that make everyday life easier, more comfortable, and a little more stylish.
Our store is built for people who want useful items without wasting time searching everywhere. From home and kitchen to beauty, kids, lifestyle, and smart gadgets, we focus on products that feel practical and worth buying.
We’re here to make your online shopping experience simple, smooth, and trustworthy.
Providing an excellent service to our customers!
Happy client
SILKJA
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support@silkja.ae
+971-55-3941508
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Physical address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al
Sheba, Dubai, U.A.E.
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